Job Description

Principal, Developer

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

This is a Remote position.

Principal Developer, CRM is responsible for the advancement of Salesforce and contribution towards key business decisions on both a functional and technical level.   The Principal Developer will demonstrate deep knowledge of all product offerings and solutions and will map functional requirements to Salesforce features and functionality.  Individual will be responsible for contributing to all aspects of the analysis, design, development, building and testing of solutions within a sprint cadence.  Principal Developer will work closely with business and IT leaders to provide technical solutions to complex business needs.  Individual will develop an understanding of the business requirements and then align technical and process solutions to those requirements.  The position will provide governance and best practices/standards supporting the platform adoption and full application life cycle (design, development, change control, UAT, deployment and support).

Job Accountabilities

Work closely with business and IT leaders to provide technical solutions (including out of box solutions) to complex business needs:

  • Develop maintainable/scalable, effective, defect free source code that meets business requirements and team standards.
  • Conduct unit test case development Develop highly complex test scripts.
  • Conduct impact analysis, develop component design, develop system/application architecture.
  • Work within project team to lead iterative development that delivers a high-quality product.
  • Support interactions with customers and development team to gather and define requirements.

Identify and implement appropriate continuous improvement opportunities:

  • Proactively be aware of SDFC releases and make design decisions based on the latest features and roadmap items from Salesforce.
  • Serve as a domain expert.
  • Follow standard design patterns, coding practices, keeping custom code organized, readable, maintainable and documented.
  • Evaluate AppExchange Products for business needs and help make decisions to choose the most suitable products.
  • Mentor other employees.

Coordinate with CTCA current ( and Huron) and future vendors to:

  • Designs solutions with maximum usability while minimizing complex code and customization. 
  • Set expectations in order to ensure quality technical implementation.
  • Document and perform ‘Lessons Learned’ and ‘Best Practices’ on a regular basis.
  • Document design specifications against business or technical requirements.
  • Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environment.

Creates documentation of technical design, support plan and enable best practices and governance measures.

Education/Experience Level

  • Bachelor’s Degree in Information Technology, Computer Science, or Computer Information Systems is required
  • 8+ years of experience as a software developer with experience in multiple development languages and platforms.
  • Minimum 4 years of previous experience as a Salesforce developer in a complex environment on the Salesforce platform.
  • Must have at least 2+ year experience as Salesforce lead developer in apex, building Lightning applications and using Lightning Design system, Lightning Implementation(s).
  • IT experience within a multi-facility healthcare organization is preferred.
  • Salesforce Certified Platform Developer.

 Knowledge and Skills

  • Familiarity with Agile delivery methodologies.
  • Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones etc. 
  • Understands the principles and best practices of Salesforce data modeling, interface design, code development, and testing, and can apply these principles in real-world development environments. 
  • Competent developing Apex code that will scale to large data sets; has a good understanding of platform behaviors, limits, and performance considerations. 
  • Can build custom user interfaces to display and interact with Salesforce data using the Lightning component framework, advanced Visualforce.
  • Experience in building applications using APEX, flows, process builder and configuration.
  • Experience using Data Loader, Advanced Configuration, Security / Permissions Management.
  • Development, Apex, JavaScript framework, Source Control Based development experience, IDE (Eclipse, IntelliJ, etc.) Ant script-based deployment, CICD, code debugging and fixing.
  • Familiarity with security concepts (authentication, authorization, encryption, digital signature), SSL, web service proxies, firewall, SAML 2.0, OAuth 2.0).
  • Design and Development: Customize Salesforce Service Cloud through configuration, lightning and Apex development.
  • Competent tuning Visualforce pages and understands performance implications of the controller design. 
  • Understands and applies best practices for general web and Salesforce-specific security concerns.
  • Can design and implement complex sharing models using declarative and programmatic methods. 
  • Knowledge of the wider Salesforce suite of products, such as ExactTarget and Salesforce1.
  • Experience of integrating Salesforce with 3rd party products, ideally using web services. 
  • Excellent command of the English language, both written and spoken.
  • Must be proactive, demonstrate initiative and be a logical thinker.
  • Extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements.

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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